QUESTIONS FRÉQUENTES

Tout comprendre avant de choisir votre senteur.

Parfums d’ambiance, bougies perlées, utilisation et livraison au Maroc : des réponses directes pour choisir le produit Zinia adapté à votre intérieur.

Home fragrances & scents

What is the difference between a home fragrance and an air freshener?

A home fragrance creates an atmosphere and an olfactory identity. An air freshener mainly masks an odor. Zinia sprays contain 15% fragrance concentrate with no added water and are not presented as odor neutralizers.

Why choose a home fragrance made in Morocco?

Choosing Zinia supports a Moroccan fragrance house that develops its formulas in a laboratory and celebrates Atlas cedar, orange blossom, rose and amber.

How do I choose a scent for my home?

Choose cedar for a woody, structured mood, orange blossom for brightness, rose for floral softness and amber for a warm, enveloping home.

How do I use a Zinia home spray?

Start with a few sprays in the air, then adjust to the room size and ventilation. For textiles, spray from a distance and test an inconspicuous area first. Always follow the label precautions.

Where should I spray home fragrance in a room?

Spray in the center of the room for an immediate effect, or from a distance onto compatible curtains, cushions and throws. Avoid delicate, varnished or alcohol-sensitive surfaces.

How long does a home fragrance last?

Longevity depends on ventilation, room size, the amount sprayed and the materials present. Compatible textiles generally retain scent longer than the air.

Are Zinia fragrances blends of many different scents?

Our philosophy favors a clear olfactory identity. We do not hide a scent beneath unnecessary blends: our formulas highlight the character nature has already given cedar, orange blossom, rose and amber.

Pearl candles & sand wax

What is a pearl candle or sand wax candle?

A pearl candle is made of small wax pearls poured into a heat-resistant container. Place a wick in the center: the wax melts only around the flame and forms a small capsule.

How do I use a sand wax candle?

Pour the pearls into a stable, heat-resistant container at least 8 cm wide. Insert a straight wick, leaving about 1 cm exposed, then light it on a flat surface away from drafts and flammable objects.

How do I replace the wick in a pearl candle?

Extinguish the flame, let the wax cool and harden, then remove the wick with the small wax capsule around it. Level the pearls and insert a new wick.

What is the difference between the 250 g and 500 g sizes?

The 250 g size is ideal for discovering sand wax or filling a small container. The 500 g size provides more material, allows more creations and offers better value.

Are pearl candles available in different colors and scents?

Yes. Zinia offers white wax, colored variants and a version combining color and scent. Available options are shown on each product page.

Are wicks included with the sand wax?

Yes. The relevant products include wicks. The exact number is listed on the product page and matches the size ordered.

Can I use any container for a pearl candle?

No. Use only a stable, non-flammable, heat-resistant container with a sufficiently wide opening. Do not use plastic, untreated wood, very thin glass or cracked containers.

Safety & storage

What precautions should I take with home sprays?

Keep the bottle out of reach of children and away from heat and flames. Do not spray toward the face, a person or an animal. Ventilate if necessary and follow the product instructions.

What precautions should I take with a pearl candle?

Never leave a burning candle unattended. Keep it away from children, pets, curtains and drafts. Place the container on a stable, heat-resistant surface and allow it to cool before handling.

How should I store Zinia products?

Store sprays and oils away from sunlight, heat and freezing temperatures. Keep pearl wax in its closed packaging in a dry place.

Orders, delivery & professionals

Do you deliver Zinia products throughout Morocco?

Yes. Zinia delivers throughout Morocco. Orders are prepared within 24 to 48 business hours, then transit time varies by city and delivery area.

What is the minimum order for free delivery?

Delivery is free from 350 MAD. Below this amount, applicable fees are shown before the order is confirmed.

Which payment methods are available?

Available payment methods are shown at checkout. Select the option that suits you before confirming your order.

How do I request a return or report a damaged product?

Contact our team promptly with your order number and photos if the product is damaged. See our Delivery & Returns page.

Which home fragrance should I choose for an Airbnb, riad or hotel?

Choose a welcoming, distinctive and moderate scent. Zinia helps Airbnb hosts, riads and hotels choose the right scent, format and intensity.

Does Zinia offer solutions for shops, hotels and businesses?

Yes. We support concept stores, hotels, riads, spas, Airbnb rentals, businesses and events. Visit our Professional Solutions page.